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FAQ


What is the PlaySpan affiliate program?

Putting it in simple words, you put an advertisement on your website, a visitor to your website gets interested in your client’s ad and a sale happens through that ad hosted on your website, then you get a percentage of the sale. Affiliation helps you to earn money by just putting text links and banner ads on your website. In this case, you put a PlaySpan button or banner on your site, every time a sale happens through that ad, PlaySpan pays you a percentage of the sale.

How do I become an affiliate of PlaySpan?
Step 1: Go to the home page
Step 2: Click on the sign up button
Step 3: Fill out the registration form
Step 4: Click on "create affiliate account"
Step 5: You then subscribe to any offer that is listed
Step 6:  Choose from the links and offers   
Step 7: Paste the links on your site and start earning money.

It's that simple.

How can I change my password?
The option of changing password can be found under, Account settings tab, sub-tab Edit account settings.

How can I edit my account information?
Account information can be edited by selecting the Account settings tab. 

What do I do if I have lost my username or password?
Please refer to the email sent to you at the time of opening the account. If you no longer have access to  the email then contact us with your Affiliate ID and User ID and we will generate a fresh password for you.

How much will I get paid?
PlaySpan pays its affiliates 3%-5% of any sales you generate for a period of 60 days from when you send a visitor to our site. The more sales your site generates every month, the higher your commission. Some special offers and bonus programs also offer higher commissions.

How do you know an order was routed through my site?
Every time someone signs up to be a PlaySpan affiliate, they will be provided with a unique code. This code helps us to track all the customers who come in through your site.  We cookie the user for 60 days, and you earn a commission on sales generated by every person  you send our way.

How do I know how much in commissions my site has generated?
You can access the reports on our affiliate site with your login details.

How do I create the links on my site?

We provide you banners and text ads. All you need to do is copy and paste the HTML link given after subscribing to the offer.

Other than on a website where else can I post PlaySpan links?
You could post PlaySpan links on blogs and forums as well as in emails.

How do I keep a tab on my earnings?
The Reports page on the PlaySpan affiliate site will be updated daily. If you require more information, please contact us.

How do I get paid? What’s the mode of payment?
There are twp modes of payment: either by check or through Paypal.

When can I expect a payment to be processed?
Payments will be processed by the 20th of the current month for the previous month's transactions.

When does payment occur?
Payment occurs by the 20th of the current month for the completed transactions from the previous month. If the total commission for the month is less than $50, the amount will be transferred to the next month and will be paid in total after the commission reaches $50.

How long does a transaction remain in "pending" status?
Transactions remain in pending status till the end of the particular month

When can I expect a payment to be processed?
Payment will be processes before the 20th of the current month

How do I view my payment history?
You can view the payment history under the "When Will I be Paid?" section. And also through Transaction reports

How do I find out about new offers and promotions?
We will update our  affiliates about exciting new products, hot promotional offers, and other important stuff on a periodic basis via email. But also return frequently to the site to look for new posted offers.

When would a  sale not be considered for commission?
A sale cannot be considered for commission for the following reasons:
  • Sale is reversed due to Invalid credit card or duplicate order
  • Sale is not completed – e.g. PayByCash payment confirmation has not come through. Sale is determined to be the result of fraudulent activity
How do I run a Performance Report?
You can find that option under the tab, Reports, sub-tab performance reports

What does EPC mean?
EPC is a relative rating that illustrates the ability to convert clicks to commissions. It is calculated by taking commissions earned/paid divided by the total number of clicks times X 100.

What does "7-day EPC" mean?
The calculation is made by taking the sum of all commissions earned for 7 days and divided by the sum of all clicks for the same 7 days and multiplied by 100.

[Note: There must be at least 100 clicks for the 7-day period to calculate your EPC. If less than 100 clicks occurred, N/A will display for the EPC.]

What does "3-month EPC" mean?
3-month EPC values are calculated and updated daily, using data beginning five months previous through three months previous. On the first of each month the five months previous through three months previous timeframe changes to accommodate the month change.

Are there any eligibility criteria to become a PlaySpan affiliate?
Everybody is welcome to become a PlaySpan affiliate with a couple of restrictions:things.
  • Adult content sites
  • Sites engaged in illegal or fraudulent activities
 
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